Vacancies in Northampton Brewery UK
7. January 2022

Operations Manager

Department B&P – Reports to  Head of Department



Provide leadership and drive performance excellence building a culture of engagement and continuous improvement through lean in order to develop world class people and processes.

Champion change in all aspects of the B&P operation to achieve lowest cost base while meeting the quality and service requirements, also ensuring Health, safety and environmental compliance standards are met.

To build and execute strategic plans ensuring the team remains focussed on delivering results and build capability that will enable the brewery to become the leader in best practice for the Carlsberg Group.



  • Effective performance management of all direct reports, focusing on behavioural change that will both inspire and motivate individuals to deliver results
  • Develop a behavioural safety culture and promote a safe working environment by ensuring full compliance with all SH&E Policy and process
  • Recruit, lead, motivate and develop a flexible and agile multi-disciplined production team
  • Sets clear development strategy for team ensuring key targets and objectives will be achieved relating to quality service people and cost, driven through effective deployment of the performance management system and Lean tools and Techniques
  • Effectively communicates strategic plans, regular business performance updates and local KPI performance to teams and department manager
  • Take lead role in delivering improvement around Good Manufacturing Practice, embedding working practices that will deliver sustainable results creating pride with in the work place
  • Ensure that the team adheres to all quality standards including food safety, hygiene and BRC compliance and drive continuous improvement in the departments quality, customer service, environmental performance and RFT mentality
  • Remain a visible presence on shop floor ensuring consistent process confirmation of adherence to standards
  • Take responsibility for department level KPIs, including daily confirmation of service targets, engaging team to find solutions to variance using 5 why mentality, regularly review department performance collectively with peers sharing best practice across shifts
  • To help prepare and gain approval of the annual budgets for the Operations function and once agreed ensure that all the targets are met and/or exceeded
  • Deliver cost saving initiatives through teams rewarding success and building individual capability
  • Develops clear processes for managing material and non-material losses engaging teams to find sustainable solution



Responsible for local team headcount budgets conformance;
Responsible for generating and driving cost saving initiatives through team targeting min £10k per FTE per year

Direct reports
Up to 16 multi-disciplined direct reports, responsibility for whole site on occasion covering a number of departments and functions

Take on any other duties specified by department manager in order to support the constant need for change



Qualified to degree level or of graduate calibre with demonstrable experience within a blue-chip food manufacturing / FMCG company

  • Holding a recognised brewing qualification, typically IBD Diploma or equivalent. Preferably studying for IBD Master Brewer or equivalent
  • Knowledge and experience of using Lean tools and techniques to deliver sustained improvements that will drive us to a world class performance
  • Knowledge of key standards in Quality, Health and Safety and Environmental would be advantageous
  • Takes responsibility for personal development and obtains the technical knowledge required to make key decisions


Competencies & Skills

  • Capable and experienced people leader, standard setting, influencing, motivating, coaching and developing skills
  • Relentless desire to drive brewery output and performance through effective standardisation of processes
  • Ability to turn vision into strategic plans for teams and individuals whilst generating excitement and enthusiasm to achieve the plans
  • Ability to make decisions against tight timescales
  • Ability to meet production targets
  • Strong interpersonal and communication skills with the ability to network positively with staff from all levels and departments
  • Ambitious, driven, committed and takes responsibility for own development listening to feedback from others
  • Proven ability to manage change
  • Proven budgetary control skills


Significant operational manufacturing experience & knowledge (products, processes, maintenance) within an FMCG context

  • Role will require a high degree of flexibility, ability to operate on shift and day based will be required along with the need to attend management reviews between shifts
  • Experience in Lean Manufacturing and Continuous Improvement techniques
  • Strong experience in a Unionised background and dealing with complex Employee Relations environments.


Key Leadership competencies
Think Business – Remain aligned with business vision and strategy and promote change that will create growth opportunities for Carlsberg

Lead the team – Ability and desire to lead and motivate a group of people. Developing the strategy, improving team performance and positioning oneself as Lead of the team

Have impact – Ability to persuade, convince and influence others. Planning how to win support, gain co-operation or overcome barriers using a variety of approaches

Further information:

Erik Lund
Head Brewer, Brewing Science and Technology
Dir +45 3327 5322 Mob +45 20787322